Mike O’Brien Swim Instruction is dedicated to giving our customers a safe and reliable online buying experience. Mike O’Brien Swim Instruction values the privacy of its customers and their personal information. Our entire staff is committed to serving its customers with honesty, respect, and integrity through out all our business practices. Highlighted below are the steps we have taken to ensure that any personally identifiable information that Mike O’Brien Swim Instruction may obtain from its customers will remain safe, secure, and private:

A) Credit Card Security: Orders placed with Mike O’Brien Swim Instruction are encrypted, using HTTPS and SSL 128 bit encyrption. Information sent via the Internet is encrypted to protect access to communications and transactions.

B) No Sharing of Personally Identifiable Information: Mike O’Brien Swim Instruction only utilizes the personal information it obtains in the process of conducting business, and ONLY for the purpose of transacting business. Only personal information, like your physical address is shared with the necessary third parties (UPS, Visa, Mc. Etc) in order to charge, ship, track orders, or confirm delivery.

C) No Mail List Rentals or Informational Exchange: Mike O’Brien Swim Instruction does not rent, sell, or exchange lists of its customers’ email addresses or mailing addresses with other organizations for any reason. For people that make purchases, E-mail addresses are collected and used to notify customers about Package Tracking, Order Status, & Delivery.

D) Company / Customer Communications: Mike O’Brien Swim Instruction will only contact a customer in the event that an order is having problems, and with information about that order and achieving its timely completion. We will not cold call, conduct telemarketing, or “Spam” customers under any conditions. Mike O’Brien Swim Instruction will always ask permission before using email or initiating mailing information to communicate with customers about new products, new services, or special promotions.

E) IP addresses are automatically gathered by our Web servers. Your IP address is a number that is used by computers on the network to identify your ISP or your computer so that data (such as the Web pages you request) can be sent to you. You can not be personally identified from this information.

F) Cookies: To enhance your online experience with us, many of our web pages use “cookies.” Cookies are text files placed on your hard disk by our web server to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us. However, once you choose to provide the personally identifiable information, this information may be linked to the data stored in the cookie. Please Note: Cookies CANNOT be used to run programs or deliver viruses to your computer.

We use cookies as a convenience feature to save you time, to understand how our site is used, and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our web pages or recall your specific information on subsequent visits (e.g. to recognize you by name when you return to our site). You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also disable your cookies by changing the preferences in your browser but understand if you do that, you may need to re-register with us every time you visit our site.

G) Environment variables we gather include time, type of Web browser being used and the operating system/platform. This information is used only for broad demographic information. This information is used by Mike O’Brien Swim Instruction in identifying broad demographic trends and may be used to provide information tailored to your interests.

Additionally, the Mike O’Brien Swim Instruction site may contain links to other Web sites, however, Mike O’Brien Swim Instruction is not responsible for the privacy practices or the content of such Web sites.

H) International Users: If you are visiting Mike O’Brien Swim Instruction from a location outside of the United States, your connection will be through and to servers located in the United States, your orders placed through Mike O’Brien Swim Instruction will be fully processed in and shipped from the United States and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using Mike O’Brien Swim Instruction, you authorize the export of personal information to the USA and its storage and use as specified above when you provide such information to us. This policy and our legal obligations are subject to the laws of the State of California and the USA, regardless of the location of any user. Any claims or complaints must be filed in the USA in the State of California.